Supporting patients

A patient's experience begins with "Hello"

Care Coordinators

Our fluently bilingual team of Care Coordinators are passionate about helping patients achieve the desired treatment outcome. Our Care Coordinators have medical or science backgrounds and receive extensive training on all aspects of your Patient Support Program. They are always ready to offer friendly, compassionate and knowledgeable support when assisting patients with reimbursement coordination, medication administration logistics and training services, or medication information.

Care Coordinator Services

  • Coordination services — connecting patients to physicians, nurses, pharmacies, hospitals and infusion clinics
  • Reimbursement, coordination of benefits, and copay management services
  • Medication delivery logistics, including home delivery
  • Disease and treatment information services
  • Dose and medication refill reminders
  • Adherence Program management
Contact us to learn more about our Care Coordinator services