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Nurses (Casual)
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Nurse
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Alio Health specializes in the design and implementation of comprehensive Patient Support Programs (PSP) that enhance the patient's experience throughout their treatment journey. Working with our clients, we design customized Programs that connect all parties using a targeted approach, which delivers the simplest and most effective Program focused on the patient's experience.
Specifically, we provide treatment instruction and support to our patients in their homes regarding their medication (injection or infusion). We are currently recruiting for experienced Nurses across Canada to provide this in-home support to our patients.
This is a great casual/part-time opportunity to supplement your existing income. In this role, you will be able to schedule appointments with your patients as it fits yours and their schedules.
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Responsibilities:
- Administer in-home infusions and injections, and provide educational training and supervision in the use of auto-injection and self-injection devices.
- Schedule appointments directly with patients or with designated caregivers.
- Complete visits at the patient's home or other approved location.
- Provide any follow-up as needed for patient visits.
- Complete required charting in a timely fashion, using our highly automated proprietary system.
- Report any possible adverse events within 24 hours.
- Fulfill other duties as required for the position..
Qualifications and experience:
- Valid RN/RPN/LPN license in Canada.
- Valid CPR certification.
- Minimum 2 years of practical experience after graduation.
- Must be able to work independently to organize, prioritize and schedule patient visits according to patient availability.
- Excellent written and verbal communication skills in English.
- Excellent documentation skills and attention to detail.
- Excellent time management skills.
- Excellent customer service skills in dealing with patients, health professionals, and industry personnel.
- Must have access to internet.
- Must have a valid driver’s license and must own an insured car.
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Medical Lab Technicians
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PH18-01
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Alio is recruiting for Certified Medical Lab Technicians across Canada!
If you are a Medical Lab Technician (MLT)with at least 2 years of experience, please apply today!
MLT's working with Alio will be responsible for retrieving specimens, completing edema assessments, and taking patients' blood pressure. This is a fantastic opportunity for part-time and casual work! This opportunity allows for you to choose your own hours and schedule appointments with your patients as it fits both yours and their schedules.
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Responsibilities:
- Obtains blood specimens as outlined in each medical requisition.
- Maintains specimen integrity by using aseptic technique, following Alio procedures.
- Tracks collected specimens by initialling, dating, and noting times of collection.
- Properly packages each specimen and ensures that every specimen is delivered to the laboratory on time
- Completes edema assessments
- Takes patients blood pressure
Requirements:
- Must be a Certified MLT
- Must have at least 2 years of experience in the field
- Excellent patient service and communication skills
- Must be organized and punctual
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Personal Support Worker
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PSW
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The Personal Support Worker (PSW) provides assistance to patients with daily activities in hospitals, nursing homes, or patients homes. Daily activities may include personal hygiene and grooming, feeding, transferring or positioning, light housekeeping and so on. PSWs should observe for changes in patients conditions and summon nursing staff where necessary. This is a casual/PT position with the possibility for FT hours.
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Accountabilities:
- Provide assistance with hygiene and grooming, including: bathing, skincare, mouth care and hair care.
- Provide assistance with dressing and undressing.
- Provide support with toileting, utilizing bedpans, urinals, commodes, incontinent products, emptying and changing leg -bags, bowel routine.
- Provide assistance with use of personal aids such as dentures, hearing aids, and prosthesis.
- Provide assistance with transferring, positioning and ambulating through the use of mechanical aids and transferring devices.
- Provide companionship and emotional support to clients.
- Provide home support functions to the client such as menu planning, meal preparation, assistance with feeding.
- Provide light housekeeping and laundry, as required.
- Observe and report to the case supervisor or the facility charge nurse any concerns or problems regarding the clients’ physical and mental status.
- Document client information regarding personal care and home management services, as required.
Qualifications:
- Must have a PSW certification from an accredited institution.
- English or French communication required, bilingualism is an asset.
- Must be able to work shifts (day, evening, night).
- Must have a current CPR certificate.
- Must have a recent (within the last 1 year) police check for the vulnerable sector.
- Must have a negative TB test from within the last 1 year.
- Must have a mobile device and access to the internet.
- Strong communication skills.
- Ability to monitor patients for extended periods of time.
- Ability to respond swiftly.
- Ability to work well with others.
- Must have a high degree of patience.
- Must be calm and respectful.
- Must be proficient with technology
Working Conditions and / or Job Requirements:
- Ability to travel to multiple sites, including hospitals, long term care facilities or patient homes.
- Requires mental stamina to stay awake at all times when with a patient.
- Ability to lift and carry items weighing up to 30 pounds.
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Bilingual Reimbursement Specialist
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RSS
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Alio Health currently has opportunities for Bilingual Reimbursement Specialists. There are Full-Time opportunities available as well as an opening for an 18-month contract.
The Reimbursement Specialist (RS) works directly with patients to secure private or public insurance reimbursement for identified drugs. The RS represents patients with private or public insurers in an effort to optimize drug coverage, and works collaboratively with our internal program support team to ensure optimal patient support throughout the program.
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Roles and Responsibilities:
- Provide direct telephone assistance to patients requiring reimbursement support.
- Participate in the completion of paperwork and follow-up on submissions regarding drug reimbursement/coverage through private or public insurers to optimize drug coverage.
- Track and document all case information using our software system.
- Effectively coordinate with clinics, insurers and clients, and creating and escalating case appeals to appropriate sources.
- Provide patients with initial high-level product information at the time of enrollment.
- Manage challenging patient situations with empathy and patience.
- Ensure quality assurance with respect to all mandates related to the patient support program.
Qualifications:
- English and French bilingualism (oral and written)
- 1-year of experience working with patient support programs.
- General understanding of private and public payer systems.
- Ability to work in a cross-functional team.
- Excellent computer skills.
- Strong relationship management.
- Discretion, maturity, flexibility, sound judgment.
- Ability to manage deadlines.
- Strong communication skills, both oral and written.
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Nurse - Travel Nurse (Kingston, ON)
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Providence
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Alio Health is currently recruiting experienced Nurses in Ontario to support our patients in a hospital setting in Kingston, ON! Accommodations and travel will be compensated. Support will be needed for approximately 6 months, with nurses committing to an approximate 1 week assignments at a time. (4 week commitment total) .
The RN/RPN is responsible for working with other healthcare professionals to help treat patients with various injuries, illnesses or disabilities. Their duties include communicating with and interdisciplinary team about patient needs, administering IVs and medications to aid their patients’ health and using medical equipment to monitor patients’ vital signs.
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The duties of a nurse may vary depending on the work environment, but may include:
- Performing physical examinations and diagnostic tests
- Collecting patient health history
- Counseling and educating patients and their families on treatment plans
- Administering medication, changing wound dressings and caring for other treatment options
- Reading and interpreting patient information, making treatment decisions when appropriate
- Consulting with supervisors and doctors to decide on the best treatment plan for patients
- Accessing Central Lines
- Management of CADD pumps for the palliative care patient population
- Management of mechanically ventilated patients
- Taking care of complex medical patients including management of:
- Tracheostomies
- Chest tubes
- TPN
- Enteral feeds
- Complex wounds/vac dressings
- Suctioning
- Ostomies, catheters, drains
- varying levels of pychical and mental abilities
- Fulfill other duties as needed.
Qualifications and experience:
- Valid RN or RPN license in ON.
- Phlebotomy.
- Valid CPR certification.
- Minimum 2+ years of hands-on, post-graduation, nursing experience.
- Must be able to work independently to organize, prioritize and schedule patient visits according to patient availability.
- Excellent written and verbal communication skills in English.
- Excellent documentation skills and attention to detail.
- Excellent time management skills.
- Excellent customer service skills in dealing with patients, health professionals, and industry personnel.
- Must have established home office (including computer, internet connection, mobile phone).
- Must have a valid driver’s license and must own an insured car.
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Patient Sitter
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PS
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Alio Health Services is looking to hire a Patient Sitter.
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Qualifications:
- English communication required; bilingualism is an asset.
- Must be able to work shifts (day, evening, night).
- Must have a current CPR certificate.
- Must have a recent (within the last 1 year) police check for the vulnerable sector.
- Must have a negative TB test from within the last 1 year.
- Must have a mobile device and access to the internet.
- Strong communication skills.
- Ability to monitor patients for extended periods of time.
- Ability to respond swiftly.
- Ability to work well with others.
- Must have a high degree of patience.
- Must be calm and respectful.
- Must be proficient with technology.
Patient Sitter Expectations:
- Sitters are expected to dress in a professional manner with an identification badge.
- Sitters are required to sit within the patients room.
- Sitters are to be attentive and observe the patient at all times.
- Sitters are permitted to read while the patient sleeps (no phones or tablets / ear buds).
- Sitters are required to report all concerns and/or observations as they occur to the patients assigned nurse.
- Sitters are to communicate and converse with the patient.
- Sitter are to never leave a patient unattended under any circumstances.
- Sitter are not to engage in extended conversations with other patients.
- Sitters are not to give advice to patients.
- Sitters must maintain patient confidentiality at all times.
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Infirmier(ère) - Quebec Nurse
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QN
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Axé sur la création des meilleures expériences pour les patients, les soignants et l'industrie des soins de santé dans son ensemble.
Alio Health se spécialise dans la conception et la mise en œuvre de programmes de soutien aux patients (PSP) complets qui améliorent l’expérience du patient tout au long de leur traitement. En travaillant avec nos clients nous concevons des programmes personnalisés qui relient toutes les parties en utilisant une approche ciblée, qui offre le programme le plus simple et le plus efficace axé sur l’expérience du patient.
Nous recrutons des infirmiers(ères) pour fournir les soins à domicile à nos patients à norde du QC et dans les régions avoisinantes. Cette opportunité occasionnelle est un excellente façon de gagner un revenu supplémentaire. Vous serez en mesure de coordonnez les visites avec les patients en fonction de votre horaire et de celui de les patients. Le candidat idéal doit avoir de l'expérience en phlébotomie.
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Responsabilités:
- Phlébotomie.
- Administrer des infusions et des injections à domicile et assurer la formation et la supervision de l'utilisation des dispositifs d'auto-injection.
- Fixer les rendez-vous directement avec les patients ou avec les soignants désignés.
- Effectuer les visites au domicile du patient ou dans un autre lieu approuvé.
- Assurer le suivi nécessaire des visites des patients.
- Remplir les dossiers requis dans les délais impartis, à l'aide de notre système propriétaire automatisé.
- Signaler tout événement indésirable éventuel dans les 24 heures.
- Remplir les autres tâches requises pour le poste.
Qualifications et Expérience:
- Permis d'infirmier valide au QC.
- Certification valide en RCR.
- Au moins deux ans d'expérience pratique en soins infirmiers après l'obtention du diplôme.
- Capacité à travailler de façon autonome pour organiser, prioriser et planifier les visites des patients en fonction de leur disponibilité.
- Excellentes aptitudes à la communication écrite et orale en anglais et en français.
- Excellentes compétences en matière de documentation et souci du détail.
- Excellentes compétences en matière de gestion du temps.
- Excellentes compétences en matière de service à la clientèle dans les relations avec les patients, les professionnels de la santé et le personnel de l'industrie.
- Le candidat doit disposer d'un bureau à domicile (ordinateur, connexion internet, téléphone portable).
- Avoir un permis de conduire valide et posséder une voiture assurée.
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Bilingual Clinical Coordinator
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CC
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Our team is our strength. We hire with passion and train with care. Alio Health has an exciting opportunity to join our dynamic team as a Bilingual Clinical Coordinator!
The Bilingual Clinical Coordinator (CC) assists patients with a specific medication prescribed by their physician. They assist the patients by organizing and scheduling services offered by the patient support program.
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Accountabilities
- Perform an in-depth review of multiple data files from External Service Providers for select Patient Support Programs (PSP)
- Identify possible Adverse events within data files
- Prepare an Adverse Event Report corresponding to every identified Adverse Event
- Review quality of report with great attention to detail and submit the AE reports to local DS&E
- Reconcile case number provided by DS&E
- Track all AE reports with corresponding case number for quarterly AE reconciliation by PSP
- Continuously ensure compliance with Novartis Global and local procedures, national and international regulations, standards and guidelines for all pharmacovigilance of Novartis products
- Support ongoing projects within PSP Innovations Team.
- Fulfil other duties as required.
Competencies:
- Ability to work in cross-functional team.
- Computer skills (Word/Excel);
- Build and maintain strong relationships with a variety of customers (patients, HCPs, caregivers);
- Ability to respond diplomatically and professional to internal/external clients.
- Discretion, maturity, flexibility, and sound judgement.
- Ability to manage deadline
- Flexibility
- Strong communication skills, both oral and written.
Qualifications:
- College degree or equivalent.
- Bilingualism, English and French; written and oral.
- Minimum of 1-2 years of call center experience.
- Minimum 1 year of PSP or relevant experience.
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NS - Medical Lab Technicians
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NS
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Alio Health is currently recruiting experienced MLT's and Registered Nurses to provide in-home support to our patients in various cities in Nova Scotia. This is a great casual/part-time opportunity to supplement your existing income! In this role, you will be able to schedule appointments with your patients as it fits both your and their schedules.
We are looking for support in the following areas:
Halifax
Eastern Passage
Head of Jeddore
West Porters Lake
Head of Chezzetcook
Dartmouth
Hatchet Lake
Canning
Chester Basin
Dartmouth
Falmouth
Eastern Passage
Lake Echo
Terence Bay
Wolfville
Bedford
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Alio Health specializes in the design and implementation of comprehensive Patient Support Programs (PSP) that enhance the patient's experience throughout their treatment journey. Working with our clients, we design customized Programs that connect all parties using a targeted approach, which delivers the simplest and most effective Program focused on the patient's experience.
Responsibilities:
- Phlebotomy.
- Administer in-home infusions and injections, and provide educational training and supervision in the use of auto-injection and self-injection devices.
- Schedule appointments directly with patients or with designated caregivers.
- Complete visits at the patient's home or other approved location.
- Provide any follow-up as needed for patient visits.
- Complete required charting in a timely fashion, using our highly automated proprietary system.
- Report any possible adverse events within 24 hours.
- Fulfill other duties as required for the position.
Qualifications and experience:
- Valid MLT (Medical Lab Technologist) certification or RN license in NS.
- Valid NVCI Blue Card.
- Valid Phlebotomy Competency exam.
- Valid CPR certification.
- Minimum 2 years of hands-on, post-graduation, nursing experience.
- Must be able to work independently to organize, prioritize and schedule patient visits according to patient availability.
- Excellent written and verbal communication skills in English.
- Excellent documentation skills and attention to detail.
- Excellent time management skills.
- Excellent customer service skills in dealing with patients, health professionals, and industry personnel.
- Must have established home office (including computer, internet connection, mobile phone).
- Must have a valid driver’s license and must own an insured car.
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Medical Science Liaison
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MSL
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The Medical Science Liaison (MSL) is a highly specialized professional who establishes and maintains relationships within the healthcare community. This role is essential in providing both broad and in-depth information to physicians, key opinion leaders (KOLs), researchers, and other stakeholders within the medical and scientific communities. The main goal of this role is to facilitate open and accurate communication between the healthcare professionals and the industry, with the aim of improving patient outcomes and advancing scientific knowledge.
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Accountabilities
KOL Engagement:
- Identify, establish and nurture relationships with KOLs who are renowned experts and influencers in their fields.
- Collaborate with KOLs to share scientific information, discuss research opportunities and seek their insights on emerging treatment options.
Scientific Communication:
- Translate complex scientific data into understandable and meaningful information for healthcare professionals.
- Develop and deliver clinical presentations, lead educational sessions, and engage in one-on-one discussions to educate healthcare providers about the company’s products, therapeutic areas, and clinical trials.
Clinical Support:
- Provide clinical support by addressing medical inquiries, discussing treatment options, and assisting with the interpretation of clinical trial data.
- Serve as a resource for healthcare professionals seeking guidance on appropriate patient selection, dosing, safety, and efficacy profiles.
- Clinical Research Collaboration:
- Collaborate with investigators, researchers, and academic institutions to facilitate clinical research initiatives.
- Assist in identifying potential research sites, facilitating protocol development, and supporting the execution of clinical trials.
Market Intelligence:
- Gather and analyze scientific and market intelligence.
- Monitor competitive environment, stay updated on industry trends, and provide feedback to internal teams regarding the evolving needs and perspectives of healthcare professionals.
Fulfil other duties as required.
Competencies:
- Established and active professional network within the healthcare community
- Proven success bringing in healthcare business
- 3+ years of recent related experience in the healthcare industry
- 3+ years of Oncology experience
- High level of scientific and business acumen
- Ability to access decision makers
- Evidence of achieving referral goals
- Proven ability to develop and implement a sales and marketing plan
- Ability to use a Customer Relationship Management Application
- Excellent planning, organization and presentation skills are critical
- Results oriented with personal responsibility for delivering on commitments
- Demonstrate a high degree of professionalism and confidentiality.
Qualifications:
- Doctorate degree in biological sciences from an appropriately accredited institution; Medical Doctor, Registered Nurse, or Master of Science in Nursing
- Minimum two (2) years of Medical Science Liaison experience.
Working Conditions and / or Job Requirements:
- Must possess mobility to work in an office environment and use standard office equipment, including a computer (finite movements such as typing), telephoning and other office functions;
- Ability to lift and carry items weighing up to 30 pounds;
- Must be flexible to work extended hours, including weekends and evenings, to support frequent local and regional/national travel to client sites or tradeshows for presentations, meetings and visits; and,
- Requires operation of vehicle in the performance of duties.
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Account Executive - Pharma Solutions
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AEPS
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The Calian Pharmaceutical Solutions Account Executive is responsible for identifying new business opportunities with a focus on our technology enabled patient support program business delivered through our proprietary software, Nexi. The Calian Pharmaceutical Solutions Account Executive is also responsible for managing relationships with all new customers and supporting the operations team in achieving appropriate sales and profitability while exceeding customer service expectations.
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What you do:
Sales/Business Development/Proposals
- Designs and implements sales strategies for patent support programs and Nexi software sales
- Pipeline management of opportunities through the sales cycle
- Ongoing development of new relationships with potential clients and partners in their assigned region(s) and sector(s)
- Manages existing client relationships and works closely with the Pharmaceutical Solutions operational teams
- Calls on potential and existing clients to identify, qualify and influence their current and prospective needs
- Promotes Calian's Nexi platform and services as a solution to addressing client needs
- Champions the renewal of existing client contracts and accounts they manage and influences proposal requirements
- Review proposals and attend pricing meetings accordingly
- Leads opportunity specific "Capture Plans" and defines opportunity "win strategies"
- Uses sales tools and methods according to Calian specified standards and contributes to the development of various sales communications (presentations, proposals etc.) to effectively relate Calian's services to potential customer needs
- Identifies new business opportunities within the contract and within the client organization
Account Management Duties
- Maintains strong customer relationships and understands their current and developing requirements
- Responds in timely fashion to customer inquiries and feedback in courteous and professional manner
- Monitors customer satisfaction and project progress according to project commitments
- Supports the maintenance and improvement of gross margin against established targets
- Seeks additional revenue opportunities on existing contracts
General Support
- Supports and contributes to the Health Business Unit team, as required
- Supports and contributes to quarterly forecasts and annual budget development
- Interacts with HR/Payroll and Divisional Services (Business Administration, Finance, etc.) to facilitate information flow
What you bring:
- Post-Secondary education
- 5-10+ years experience in sales/business development within the pharmaceutical industry, with knowledge of drug development and technology enabled patient support programs
- Solid understanding of the pharmaceuticals industry
- Proficient in Microsoft Office tools, and diligent with CRM tools
- Experience in leading and contributing to proposals
- Experience working on sales opportunities at all stages of the sales cycle
- Experience with pharmaceutical product marketing considered an asset
- Bilingual in English and French an asset
What you demonstrate:
- Strong planning, analytical and organizational skills
- Present a professional, positive image that reflects well on the organization
- Strong employee relation skills, must be able to relate well with internal and external customers
- Creative ability to identify potential new business
- Excellent organizational and project management skills, including the ability to execute multiple initiatives autonomously
- A clear sense of urgency to achieve results. A “can-do”, “let’s make it happen” attitude and a focus on a positive customer experience
- Ability to think proactively, critically and independently to make good business decision
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Bilingual Nurse Counsellor (PT)
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NC
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Calian PSP, formerly Alio Health, has an exciting, part-time opportunity to join our dynamic team! This remote roll offers a competitive salary, health and dental benefits as well as chance to work with a growing company to expand you career experience!
As a member of a growing Virtual Care Team, you will utilize your knowledge, skills and experience in health behavior change and self-management support to help individuals across Canada succeed in their efforts to improve their health and wellness though effective weight management. In this virtual Registered Nursing role, you will provide health behavior change support through application of motivational communication techniques, provision of health education and product support for a specific prescription weight-loss medication, and related health and wellness planning, counselling, and support for patients enrolled in a patient support program.
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Accountabilities
- Create a warm and trusting environment for clients of the program to seek coaching support through virtual channels such as telephone and email.
- Guide clients virtually through their weight loss journey as well as helping them to maintain long term weight management.
- Equip and empower clients with the cornerstone to achieving and maintaining a healthy weight
- Assist clients in maintaining their goals and help implement lifestyle modifications
- Recognize health behaviours and be able to help promote health and prevent disease
- Identify and appropriately escalate critical situations when necessary as per protocols.
- Provide education and referral support while navigating and accessing information, resources and services pertinent to the weight management
- Have the ability to search and maintain multiple databases
- Collaborates with colleagues virtually and follows up as part of the weightless program
- Gather and record data from sessions.
- Use computer programs and applications, including internet search engines, email, excel and database program to perform varied tasks such as collecting data and writing basic reports.
- Fulfil other duties as required.
Competencies:
- Must be a positive, self-motivated individual who has demonstrated an ability to work independently and well with others as a member of cross functional teams
- Strong interpersonal skills and ability to deal effectively with diversity of individuals at all organizational levels
- Good written and verbal communication skills are required
- Computer aptitude and working knowledge of Microsoft Office Suite
- Good judgment with the ability to make timely and sound decisions
- Demonstrates attention to detail
- Flexibility; some evenings.
- Fully remote role.
Qualifications:
- Must be a Nurse (RN, RPN, LPN) in good standing with the respective provincial regulatory body.
- Licensed in more than one province would be an asset.
- Mental Health background would be an asset.
- Telehealth experience would be an asset.
- Obesity management experience would be an asset.
- French bilingualism (spoken). Written French, an asset.
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