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WORK AT ALIO HEALTH

We're innovating patient care

Alio Health is transforming the way home health care is delivered. We're looking for hard-working, passionate people to help us support patients through their treatment journey.

Our Mission

We're innovating the delivery of patient care

Over the next few years, the delivery of health care will undergo changes at a fundamental level. Patients are looking for greater flexibility and control over their own care. Alio Health specializes in the design and implementation of patient programs that support patients through their treatment journey.

It's an exciting time for this industry, and you can be part of it.

Our People

Alio Health empowers people to fulfill their personal and professional goals. We’ll give you everything you need to make it happen, and to pursue the things you care about. We're doing this by building a 100-year company on a foundation of incredible technology and compassion for whom we serve. We're just getting started.

If you are passionate about patient health and wellbeing and want a career that matters, have a look at our Available Positions.

The Alio Life

We've assembled an incredibly talented, diverse, and spirited team that impact the lives of people every day. Our employees enjoy access to the best tools available, an open and collaborative work environment, and end each day knowing that they've made a positive impact.

We offer great salaries, comprehensive benefits package, a work vs home balance, and more. But the real perk of working at Alio Health is being part of a community that values your work, encourages life-long learning, and fosters a transparent and supportive culture.

See Available Positions

Location

Alio Health main office is located in Ottawa. We also have a large network of HealthCare Professionals in cities across the country.

Roles

Find a role you're excited about? Apply today.

 
Current Opportunities
Job Title Description Code
Nurses RN17-01
Alio Health Services is continually seeking for experienced Nurses in various locations across Canada to provide in-home support to our patients. Nurses are expected to administer injections and infusions, schedule appointments, attend visits at the patient's location, complete required documentation (electronic and/or paper/fax), report adverse events, and provide follow-up as needed for all visits. This opportunity allows for you to choose your own hours and schedule appointments with your patients as it fits both yours and their schedules. This is a great part-time/casual opportunity to supplement your existing income!
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Alio Health specializes in the design and implementation of comprehensive Patient Support Programs (PSPs) that enhance the patient's experience throughout their treatment journey. Working with our clients, we design customized Programs that connect all parties using a targeted approach, which delivers the simplest and most effective Program focused on the patient's experience. 

Specifically, we provide treatment instruction and support to our patients in their home regarding their medication (injection or infusion). 

Responsibilities:

  • Administer in-home infusions/injections, and provide educational training and supervision in the use of auto-injection and self-injection devices.
  • Schedule appointments directly with patients or with designated caregivers.
  • Complete visits at the patient's home or other approved location.
  • Provide any follow-up as needed for patient visits.
  • Complete required charting in a timely fashion, using our highly automated proprietary system.
  • Report any possible adverse events within 24 hours.
  • Fulfill other duties as required for the position.

What you need to Qualify:

  • Valid RN/LPN designation 
  • Valid CPR certificate
  • Minimum 2 years of hands on nursing experience
  • Must be able to work independently to organize, prioritize and schedule patient visits according to patient availability
  • Excellent written and verbal communication skills in English 
  • Excellent documentation skills and attention to detail
  • Excellent time management skills
  • Excellent customer service skills in dealing with patients, health professionals and industry personnel
  • Must have established home office (including computer, internet connection, printer, facsimile, scanner, mobile phone)
  • Must have computer proficiency in MS Office (Word, Excel, PowerPoint) and email
  • Must have valid driver’s license and must own an insured car
  • Ability to drive to patient’s home as required in your local area and possibly to distant geographical areas

 

Phlebotomists PH18-01
Alio is recruiting for Certified Phlebotomists across Canada! If you are a Phlebotomist with at least 2 years of experience, please apply today! Phlebotomists working with Alio will be responsible for retrieving specimens, completing edema assessments, and taking patients' blood pressure. This is a fantastic opportunity for part-time and casual work! This opportunity allows for you to choose your own hours and schedule appointments with your patients as it fits both yours and their schedules.
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Responsibilities:
  • Obtains blood specimens as outlined in each medical requisition.
  • Maintains specimen integrity by using aseptic technique, following Alio procedures.
  • Tracks collected specimens by initialling, dating, and noting times of collection.
  • Properly packages each specimen and ensures that every specimen is delivered to the laboratory on time
  • Completes edema assessments
  • Takes patients blood pressure

Requirements:

  • Must be a Certified Phlebotomist
  • Must have at least 2 years of experience in the field
  • Excellent patient service and communication skills
  • Must be organized and punctual
Patient Safety Coordinator PSC 18-03
This is a great opportunity to work with our pharmaceutical client in Dorval, QC. If you are fluently bilingual and have a passion for the pharmaceutical and health care industries, apply today! The Patient Safety Coordinator (PSC) plays a key role in the Drug Safety & Epidemiology team. The PSC retrieves, assesses and reports pertinent safety information on company drugs to all agencies of Health Canada in order to meet government regulations (CIOMS). The PSC liaises with Health Care Practitioners, internal colleagues and Health Canada agencies to ensure the timely submission of safety information.
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Roles and Responsibilities:

  • Monitor, maintain and process messages from Drug Safety mailbox, faxes, voicemail for Adverse Events
  • Prepare the respective submission documents to Health Authorities
  • Prepare and distribute respective Patient Safety documents
  • Participate in the verification process of data correctness in the global safety database.
  • Verify the correctness and compliance of documentation sent to Patient Safety Department.
  • Input, review and approve program proposals for language, content and establishment of necessary controls on collection and reporting of adverse event information.
  • Prepare confirmations, certificates, printing of training materials for participants.
  • Archive all safety documentation as per respective policies, guidance and procedures.
  • Verify and update respective Patient Safety archiving system.
  • Manage collection, processing, documentation, reporting and follow-up of adverse event reports.
  • Manage reporting, submission, and distribution of safety reports/updates/information to Local Health Authorities (LHA) and/or clinical operations.
  • Survey and monitor national pharmacovigilance regulations and provide update to global Patient Safety organization.
  • Perform reconciliation with other departments (e.g. Medical Information, Quality Assurance) for potential AEs resulting from medical inquiries, quality related complaints and other sources.
  • Prepare and submit KPI reports on compliance in a timely manner including identification of root cause(s) for late reporting to LHA, development and implementation of corrective action(s) as needed.

 

Qualifications:

  • Must be fluently bilingual (English & French)
  • High School, College or University. Equivalent work experience would be considered
  • Demonstrates attention to detail
  • Excellent time management and organizational skills
  • Strong interpersonal and customer service skills to promote effective working relationships with others
  • Flexibility
  • Ability to prioritize multiple assignments independently
  • Ability to maintain composure and function effectively under pressure
  • Self-motivated and proactive 
  • Team player with initiative to learn
  • Proficient using common computerized information systems, including MS Office
Physician MD19-01
Alio Health is seeking for a Physician in the Ottawa area to provide support to an infusion clinic on an "as required" basis. The typical shift is either 4 or 8 hours, between Monday and Friday. The physician will provide clinical services to patients including, but not limited to, taking medical history, conducting physical examinations, updating patient files, developing/documenting/implementing a treatment plan, writing/following appropriate medical orders, patient education, patient follow up, ordering lab tests, screening, medication administration and general clinical oversight of all infusions completed.
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Accountabilities

  • General clinical oversight to the infusion clinic, including oversight of all infusions administered at the clinic
  • Provide clinical services to patients including, but not limited to, medical history, physical examinations, update patient files, develop/document/implement a treatment plan, write/follow appropriate medical orders, patient education, patient follow up, lab tests, screening, and medication administration
  • Maintain accurate and detailed medical records for patients, including observations during examinations and during infusions
  • Comply with all laws applicable to internal medicine
  • Recommend lifestyle changes as appropriate to improve quality of life
  • Explain all medical procedures thoroughly
  • Explain test results and provide patients with plan of care details
  • Address concerns and answer questions that patients may have regarding their health and well-being
  • Consult with other physicians and health care professionals about each patient’s specific needs

Qualifications:

  • MD, licensed to practice in Ontario
  • FRCPC designation required

Competencies:

  • Excellent bedside manner and time management skills
  • Excellent communications skills
  • Detail oriented
  • Strong organizational skills
  • Must be patient and compassionate

 

Patient Sitters PS19-01
We are currently recruiting for Patient Sitters to work on a casual basis in and around the Ottawa area. If you are compassionate, empathetic, and have excellent interpersonal skills, this is a great opportunity for you! This is a great opportunity work flexible hours around your existing schedule.
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In this role, you will be responsible for the following:

  • Accompanying and observing assigned patient at all times throughout your shift
  • Interacting with patient in an effort to provide them with comfort and reassurance
  • Notify the Charge Nurse if the patient is exhibiting any harmful behavior or are in distress

In order to quality for this role, you must have the following:

  • A current CPR certificate
  • A clear Vulnerable Sector Check completed within the last 12 months
  • A negative TB test completed within the last 12 months
  • Excellent communication skills in English and/or French
  •  
Personal Support Worker PSW19-01
If you are a certified Personal Support Worker (PSW) and are interested in working in a hospital, nursing home, or in-home setting, this is a great opportunity for you! Alio is currently recruiting PSWs for casual and part-time opportunities in and around Ottawa. We offer flexible hours, competitive wages, and travel compensation for shifts outside of Ottawa.
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In this role, you will be responsible for the following:

  • Providing assistance with hygiene and grooming
  • Providing assistance with dressing and undressing
  • Providing assistance with the use of personal aids such as dentures, hearing aids and prosthesis
  • Providing assistance with transferring, positioning, and ambulating through the use of mechanical aids and transferring devices
  • Reporting any notable observations to the case supervisor or Charge Nurse
  • Adhering to health and safety guidelines

 

In order to qualify for the opportunity, you must have the following:

  • A current CPR certificate
  • A clear Vulnerable Sector Check completed within the last 12 months
  • A negative TB test completed within the last 12 months
  • 2018-2019 flu shot
  • Excellent communication skills in English and/or French

If you meet the qualifications listed above and are interested in making a positive difference in patients lives, please apply today!

 

Reimbursement Specialist RSS 19-01
This is a great opportunity to work with our client in Dorval, QC! Our client is a global pharmaceutical company that focuses on innovative medicines and is a leader in many therapeutic areas. If you are bilingual, have at least 1 year of experience in drug reimbursement, and want to make a positive impact in patients lives, apply today! The Reimbursement Specialist (RS) works directly with patients to secure private or public insurance reimbursement for identified company brands. The RS represents patients with private or public insurers in an effort to optimize drug coverage, and works collaboratively with the Health Management and Clinical Support teams to ensure optimal patient support.
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Roles and Responsibilities:

  • Provide direct telephone assistance to patients requiring reimbursement support on identified company brands;
  • Assist with the completion of paperwork and follow up on the submissions pertaining to obtaining drug reimbursement/coverage through private or public insurers to optimize drug coverage;
  • Liaise with Clinical Support Specialist to ensure optimal patient support and communication;
  • Track and document all cases information using the program IT system;
  • Ensure quality assurance with respect to all mandates related to the patient support program;
  • Through patient-oriented solutions, manage challenging patient situations with empathy and patience.


Qualifications:

  • English and French bilingualism (oral and written)
  • College or University degree
  • Minimum 2 years of experience in drug reimbursement assistance navigation 
  • Good understanding of private and public payer systems
  • Ability to work in cross-functional team
  • Computer skills, understanding of multiple software applications (Word/Excel)
  • Ability to build and maintain strong relationships with a variety of customers (patients, Healthcare providers, caregivers)
  • Discretion, maturity, flexibility, sound judgment
  • Ability to manage deadlines
  • Strong communication skills, both oral and written 
Reimbursement Specialist RS 19-02
Together, we are enhancing patient care to positively impact the lives of people everyday. We are currently recruiting a bilingual Reimbursement Specialist to join our team in Kanata! If you are bilingual, have at least 1-year of experience working with patient support programs, and want to make a positive impact in patients lives, apply today! Alio offers competitive salaries and a great benefits plan to all employees! The Reimbursement Specialist (RS) works directly with patients to secure private or public insurance reimbursement for identified drugs. The RS represents patients with private or public insurers in an effort to optimize drug coverage, and works collaboratively with our internal program support team to ensure optimal patient support throughout the program.
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Roles and Responsibilities:

  • Provide direct telephone assistance to patients requiring reimbursement support.
  • Participate in the completion of paperwork and follow-up on submissions regarding drug reimbursement/coverage through private or public insurers to optimize drug coverage.
  • Track and document all case information using our software system.
  • Effectively coordinate with clinics, insurers and clients, and creating and escalating case appeals to appropriate sources.
  • Provide patients with initial high-level product information at the time of enrollment.
  • Manage challenging patient situations with empathy and patience.
  • Ensure quality assurance with respect to all mandates related to the patient support program.


Qualifications:

  • English and French bilingualism (oral and written).
  • 1-year of experience working with patient support programs.
  • General understanding of private and public payer systems.
  • Ability to work in a cross-functional team.
  • Excellent computer skills.
  • Strong relationship management.
  • Discretion, maturity, flexibility, sound judgment.
  • Ability to manage deadlines.
  • Strong communication skills, both oral and written.
 

Resumes are retained for a period of six (6) months. Should you wish that ALIO Health not retain your application, please specify in your cover letter.

ALIO Health is an equal opportunity employer. While we appreciate all applications received, only those considered for an interview will be acknowledged. No telephone calls, please.