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Change the world

WORK AT ALIO HEALTH

We're innovating patient care

Alio Health is transforming the way home health care is delivered. We're looking for hard-working, passionate people to help us support patients through their treatment journey.

Our Mission

We're innovating the delivery of patient care

Over the next few years, the delivery of health care will undergo changes at a fundamental level. Patients are looking for greater flexibility and control over their own care. Alio Health specializes in the design and implementation of patient programs that support patients through their treatment journey.

It's an exciting time for this industry, and you can be part of it.

Our People

Alio Health empowers people to fulfill their personal and professional goals. We’ll give you everything you need to make it happen, and to pursue the things you care about. We're doing this by building a 100-year company on a foundation of incredible technology and compassion for whom we serve. We're just getting started.

If you are passionate about patient health and wellbeing and want a career that matters, have a look at our Available Positions.

The Alio Life

We've assembled an incredibly talented, diverse, and spirited team that impact the lives of people every day. Our employees enjoy access to the best tools available, an open and collaborative work environment, and end each day knowing that they've made a positive impact.

We offer great salaries, comprehensive benefits package, a work vs home balance, and more. But the real perk of working at Alio Health is being part of a community that values your work, encourages life-long learning, and fosters a transparent and supportive culture.

See Available Positions

Location

Alio Health main office is located in Ottawa. We also have a large network of HealthCare Professionals in cities across the country.

Roles

Find a role you're excited about? Apply today.

 
Current Opportunities
Job Title Description Code
Nurses (Casual) Nurse
Alio Health specializes in the design and implementation of comprehensive Patient Support Programs (PSP) that enhance the patient's experience throughout their treatment journey. Working with our clients, we design customized Programs that connect all parties using a targeted approach, which delivers the simplest and most effective Program focused on the patient's experience. Specifically, we provide treatment instruction and support to our patients in their homes regarding their medication (injection or infusion). We are currently recruiting for experienced injection Nurses across Canada to provide this in-home support to our patients. This is a great casual/part-time opportunity to supplement your existing income. In this role, you will be able to schedule appointments with your patients as it fits yours and their schedules.
DETAILS   APPLY

Responsibilities:

  • Administer in-home infusions and injections, and provide educational training and supervision in the use of auto-injection and self-injection devices.
  • Schedule appointments directly with patients or with designated caregivers.
  • Complete visits at the patient's home or other approved location.
  • Provide any follow-up as needed for patient visits.
  • Complete required charting in a timely fashion, using our highly automated proprietary system.
  • Report any possible adverse events within 24 hours.
  • Fulfill other duties as required for the position..


Qualifications and experience: 

  • Valid RN license in Canada.
  • Valid CPR certification.
  • Minimum 2 years of practical experience after graduation.
  • Must be able to work independently to organize, prioritize and schedule patient visits according to patient availability.
  • Excellent written and verbal communication skills in English.
  • Excellent documentation skills and attention to detail.
  • Excellent time management skills.
  • Excellent customer service skills in dealing with patients, health professionals, and industry personnel.
  • Must have access to internet.
  • Must have a valid driver’s license and must own an insured car.
Phlebotomists PH18-01
Alio is recruiting for Certified Phlebotomists across Canada! If you are a Phlebotomist with at least 2 years of experience, please apply today! Phlebotomists working with Alio will be responsible for retrieving specimens, completing edema assessments, and taking patients' blood pressure. This is a fantastic opportunity for part-time and casual work! This opportunity allows for you to choose your own hours and schedule appointments with your patients as it fits both yours and their schedules.
DETAILS   APPLY
Responsibilities:
  • Obtains blood specimens as outlined in each medical requisition.
  • Maintains specimen integrity by using aseptic technique, following Alio procedures.
  • Tracks collected specimens by initialling, dating, and noting times of collection.
  • Properly packages each specimen and ensures that every specimen is delivered to the laboratory on time
  • Completes edema assessments
  • Takes patients blood pressure

Requirements:

  • Must be a Certified Phlebotomist
  • Must have at least 2 years of experience in the field
  • Excellent patient service and communication skills
  • Must be organized and punctual
Personal Support Worker PSW
The Personal Support Worker (PSW) provides assistance to patients with daily activities in hospitals, nursing homes, or patients homes. Daily activities may include personal hygiene and grooming, feeding, transferring or positioning, light housekeeping and so on. PSWs should observe for changes in patients conditions and summon nursing staff where necessary. This is a casual/PT position with the possibility for FT hours.
DETAILS   APPLY

Accountabilities:

  • Provide assistance with hygiene and grooming, including: bathing, skincare, mouth care and hair care. 
  • Provide assistance with dressing and undressing. 
  • Provide support with toileting, utilizing bedpans, urinals, commodes, incontinent products, emptying and changing leg -bags, bowel routine. 
  • Provide assistance with use of personal aids such as dentures, hearing aids, and prosthesis. 
  • Provide assistance with transferring, positioning and ambulating through the use of mechanical aids and transferring devices.
  • Provide companionship and emotional support to clients. 
  • Provide home support functions to the client such as menu planning, meal preparation, assistance with feeding. 
  • Provide light housekeeping and laundry, as required. 
  • Observe and report to the case supervisor or the facility charge nurse any concerns or problems regarding the clients’ physical and mental status. 
  • Document client information regarding personal care and home management services, as required.

 

Qualifications: 

  • Must have a PSW certification from an accredited institution. 
  • English or French communication required, bilingualism is an asset. 
  • Must be able to work shifts (day, evening, night). 
  • Must have a current CPR certificate.
  • Must have a recent (within the last 1 year) police check for the vulnerable sector. 
  • Must have a negative TB test from within the last 1 year. 
  • Must have a mobile device and access to the internet. 
  • Strong communication skills. 
  • Ability to monitor patients for extended periods of time. 
  • Ability to respond swiftly.
  • Ability to work well with others. 
  • Must have a high degree of patience. 
  • Must be calm and respectful.
  • Must be proficient with technology 

 

Working Conditions and / or Job Requirements: 

  • Ability to travel to multiple sites, including hospitals, long term care facilities or patient homes. 
  • Requires mental stamina to stay awake at all times when with a patient. 
  • Ability to lift and carry items weighing up to 30 pounds.
Reimbursement Specialist RSS
We are currently recruiting a bilingual Reimbursement Specialist to join our team in Dorval! If you are bilingual, have at least 1-year of experience working with patient support programs, and want to make a positive impact in patients lives, apply today! Alio offers competitive salaries and a great benefits plan to all employees! The Reimbursement Specialist (RS) works directly with patients to secure private or public insurance reimbursement for identified drugs. The RS represents patients with private or public insurers in an effort to optimize drug coverage, and works collaboratively with our internal program support team to ensure optimal patient support throughout the program.
DETAILS   APPLY

Roles and Responsibilities:

  • Provide direct telephone assistance to patients requiring reimbursement support.
  • Participate in the completion of paperwork and follow-up on submissions regarding drug reimbursement/coverage through private or public insurers to optimize drug coverage.
  • Track and document all case information using our software system.
  • Effectively coordinate with clinics, insurers and clients, and creating and escalating case appeals to appropriate sources.
  • Provide patients with initial high-level product information at the time of enrollment.
  • Manage challenging patient situations with empathy and patience.
  • Ensure quality assurance with respect to all mandates related to the patient support program.


Qualifications:

  • English and French bilingualism (oral and written).
  • 1-year of experience working with patient support programs.
  • General understanding of private and public payer systems.
  • Ability to work in a cross-functional team.
  • Excellent computer skills.
  • Strong relationship management.
  • Discretion, maturity, flexibility, sound judgment.
  • Ability to manage deadlines.
  • Strong communication skills, both oral and written.
 
Nurse Nurse - Texas
We are currently recruiting for experienced Nurses to provide support to our patients for a clinical trial in several cities in Texas! Houston, Denton, Temple, Webster and Ft. Worth!
DETAILS   APPLY

Primary Responsibilities & Duties:

  • The RN/RPN/LPN initiates and coordinates inter-professional team assessments and plans of care including the physical, spiritual and psycho-social needs of patients across the continuum of care. 
  • Delivers care and provides care coordination for an assigned group of patients in an ambulatory and/or inpatient setting. 
  • Plans, organizes and establishes priorities based on individual patient’s needs and scheduled activities and adjusts priorities and activities in response to unanticipated events. 
  • The ability to work independently in an autonomous and self-directed manner within RN/RPN/LPN scope of practice is required
  • Provides teaching and learning experiences for both patient and family. 
  • Coordinates family communication, family meetings, and conferences. 
  • Performs therapeutic measures as prescribed by members of the professional care team and as indicated by the nursing diagnosis. 
  • Maintains appropriate records of observation, nursing care administered and patient’s response. 
  • Communicates regularly with the inter-professional team members throughout the patient care experience. 
  • Acts as the key contact person for new inter-professional team members and an assigned group of patients. 
  • Provides for an environment which is conducive to the safety and well-being of patients, visitors and staff by practicing and promoting accident prevention; by being familiar with emergency procedures and regulations, by using skills, physical facilities, supplies, and equipment safely and appropriately; and by being alert to infection hazards and infection control procedures. 
  • Interprets nursing department and hospital policies to patients, families and visitors. 
  • Adheres to the worker responsibilities as set out in the Occupational Health & Safety Act, hospital safety policies and dept./unit established procedures at all times.
  •  Performs other duties as required


Basic Requirements

  • Certificate of registration from the College of Nurses  
  • Basic Cardiac Life Support (BCLS) Certification
  • CPR certificate, Level C/HCP – renewed within 1 year.
  • Police Check for Vulnerable Sector required.
  • Experience supporting clinical trials 
  • Excellent written and verbal communication skills in English and Spanish
  • Excellent documentation skills and attention to detail
  • Demonstrates knowledge of the nursing process and the ability to apply this process to the practice of nursing. 
  • Demonstrates the ability to work effectively as an active member of the health care team and to function effectively without supervision in emergency situations. 
  • Demonstrates a professional and respectful approach to patients, the public and colleagues. 
  • Must have a valid driver license and must own an insured car
  • Must be willing to travel to Columbus, OH, Atlanta, GA or Houston, TX. 
  • Must be eligible to work in the USA. 
Patient Coach - Paris, France PC - France
Alio Health is currently recruiting for a Patient Coach to support the expansion of a clinical trial in the EU! This is an exciting remote opportunity for a candidate who is fluently bilingual in French. (resides in France)
DETAILS   APPLY

The Patient Coach would be responsible for providing live 24/7 telephone coach coverage in multiple languages and countries to support our patients. There would be two types of calls: 

  • Enrollment Call: As part of this clinical study, patients enrolled into the study are required to “test” their knowledge at enrollment by calling the dedicated telephone line and walking through the steps to use the medical device although they will not be experiencing a PSVT episode at this time.
    • Regular business hours (time zone dependent)
    • Time commitment: approximately 10-15 minutes per call
  • Regular Patient Call: When a patient believes they are experiencing an episode of PSVT, they will dial the dedicated telephone line and wait for a Telephone Coach to walk them through the appropriate steps.
    • Time commitment: approximately 30 minutes per call
    • 24/7 availability, calls may need to be answered during the day, in the evenings or overnight

 

-Paid training will be provided. 

-Therapeutic area: Cardiology.

-RN/LPN an asset but not required. (There may be additional opportunities in the future for medication administration)

Patient Coach - Belgium PC - Belgium
Alio Health is currently recruiting for a Patient Coach to support the expansion of a clinical trial in the EU! This is an exciting remote opportunity for a candidate who is fluently bilingual in Dutch. (and resides in Europe)
DETAILS   APPLY

The Patient Coach would be responsible for providing live 24/7 telephone coach coverage in multiple languages and countries to support our patients.

There would be two types of calls:  

  • Enrollment Call: As part of this clinical study, patients enrolled in the study are required to “test” their knowledge at enrollment by calling the dedicated telephone line and walking through the steps to use the medical device although they will not be experiencing a PSVT episode at this time.
    • Regular business hours (time zone dependent)
    • Time commitment: approximately 10-15 minutes per call
  • Regular Patient Call: When a patient believes they are experiencing an episode of PSVT, they will dial the dedicated telephone line and wait for a Telephone Coach to walk them through the appropriate steps.
    • Time commitment: approximately 10-20 minutes per call
    • 24/7 availability, calls may need to be answered during the day, in the evenings, or overnight

 

Others:

  • Paid training will be provided. 
  • Therapeutic area: Cardiology.
  • RN/LPN an asset but not required. (There may be additional opportunities in the future for medication administration)
Nurse - Quebec Nurse - QC
Alio Health is currently recruiting experienced Nurses to provide this in-home support to our patients in several Quebec Cities; Ste. Foy, Quebec City, Sherbrooke, La Redemption and Barraute. This is a great casual/part-time opportunity to supplement your existing income. In this role, you will be able to schedule appointments with your patients as it fits yours and their schedules.
DETAILS   APPLY

Responsibilities:

  • Administer in-home infusions and injections, and provide educational training and supervision in the use of auto-injection and self-injection devices.
  • Phlebotomy.
  • Schedule appointments directly with patients or with designated caregivers.
  • Complete visits at the patient's home or other approved location.
  • Provide any follow-up as needed for patient visits.
  • Complete required charting in a timely fashion, using our highly automated proprietary system.
  • Report any possible adverse events within 24 hours.
  • Fulfill other duties as required for the position.

 

Qualifications and experience: 

  • Valid RN, RPN or LPN license in Quebec
  • Valid CPR certificate
  • Minimum 2 years of hands-on nursing experience post-graduation 
  • Must be able to work independently to organize, prioritize and schedule patient visits according to patient availability
  • Excellent written and verbal communication skills in English and French
  • Excellent documentation skills and attention to detail
  • Excellent time management skills
  • Excellent customer service skills in dealing with patients, health professionals, and industry personnel
  • Must have established home office (including a computer, internet connection, mobile phone)
  • Must have a valid driver’s license and must own an insured car
Registered Nurse - NB Nurse - NB
Alio Health specializes in the design and implementation of comprehensive Patient Support Programs (PSP) that enhance the patient's experience throughout their treatment journey. Working with our clients, we design customized Programs that connect all parties using a targeted approach, which delivers the simplest and most effective Program focused on the patient's experience. Specifically, we provide treatment instruction and support to our patients in their home regarding their medication (injection or infusion). We are currently recruiting for experienced Nurses to provide this in-home support to our patients in Grand Falls, NB. This is a great casual/part-time opportunity to supplement your existing income. In this role, you will be able to schedule appointments with your patients as it fits yours and their schedules.
DETAILS   APPLY

Responsibilities:

  • Administer in-home infusions and injections, and provide educational training and supervision in the use of auto-injection and self-injection devices.
  • Phlebotomy.
  • Schedule appointments directly with patients or with designated caregivers.
  • Complete visits at the patient's home or other approved location.
  • Provide any follow-up as needed for patient visits.
  • Complete required charting in a timely fashion, using our highly automated proprietary system.
  • Report any possible adverse events within 24 hours.
  • Fulfill other duties as required for the position.

 

Qualifications and experience: 

  • Valid RN, RPN or LPN license in NB
  • Valid CPR certificate
  • Minimum 2 years of hands-on, post-graduation, nursing experience
  • Must be able to work independently to organize, prioritize and schedule patient visits according to patient availability
  • Excellent written and verbal communication skills in English 
  • Excellent documentation skills and attention to detail
  • Excellent time management skills
  • Excellent customer service skills in dealing with patients, health professionals and industry personnel
  • Must have established home office (including computer, internet connection, mobile phone)
  • Must have valid driver’s license and must own an insured car
About Alio Health Services
Registered Practical Nurse RPN - ON
We are currently looking for a casual Registered Practical Nurse with open availability for days and evenings in Ottawa.
DETAILS   APPLY

Key Responsibilities:

  • Must be available for evening shifts.
  • To ensure that residents receive care to meet their needs.
  • To monitor the well-being of those residents who are not requiring care.
  • Effectively uses the nursing process of assessing, planning, implementing and evaluating to provide high quality nursing care to the residents.
  • Participates as a member of the care team and provides support to the other members of the team.
  • To work alongside, monitor and supervise the members of the resident care team.
  • Consults with and delegates appropriate activities to the members of the care team providing resident care and provides effective supervision.
  • Is responsible for the safe administration and storage of medication
  • Maintains accurate charts for each resident.
  • Ensures a safe environment for the resident and/or his/her family.
  • Refers reports and records pertinent information related to the resident’s care to other Health Care Team Members.
  • Co-ordinates and/or carries out the action plan related to the prescribed care plan.
  • Communicates effectively with physicians, pharmacy and other professional care providers.
  • Collaborates with other members of the Care Team in the planning, provision and evaluation of services.
  • Ensures that care services delivered are in accordance with all pertinent legislative requirements (i.e.: the Retirement Homes Act, 2010), Company policies and industry best practices.
  • Is aware of employees and supervisor’s responsibilities and follows all health and safety policies and procedures;
  • Complete required charting in a timely fashion, using our highly automated proprietary system.
  • Report any possible adverse events within 24 hours.
  • Fulfill other duties as required for the position..

 

Qualifications:

  • RPN registered with the College of Nurses.
  • Police Background Check for Vulnerable Sector
  • Valid CPR
  • TB test recent of one year 
  • Must be able to work independently to organize, prioritize and schedule patient visits according to patient availability.
  • Excellent written and verbal communication skills in English.
  • Excellent documentation skills and attention to detail.
  • Excellent time management skills.
  • Excellent customer service skills in dealing with patients, health professionals, and industry personnel.
  • Must have access to internet.
  • Must have a valid driver’s license and must own an insured car.
Nurse Nurse - SK
Alio Health is currently recruiting experienced Nurses to provide in-home support to our patients in several Saskatchewan Cities; Shellbrook, Wadena and Landia. This is a great casual/part-time opportunity to supplement your existing income. In this role, you will be able to schedule appointments with your patients as it fits yours and their schedules.
DETAILS   APPLY

Responsibilities:

  • Administer in-home infusions and injections, and provide educational training and supervision in the use of auto-injection and self-injection devices.
  • Phlebotomy.
  • Schedule appointments directly with patients or with designated caregivers.
  • Complete visits at the patient's home or other approved location.
  • Provide any follow-up as needed for patient visits.
  • Complete required charting in a timely fashion, using our highly automated proprietary system.
  • Report any possible adverse events within 24 hours.
  • Fulfill other duties as required for the position.

 

Qualifications and experience: 

  • Valid RN license in SK
  • Valid CPR certificate
  • Minimum 2 years of hands-on nursing experience post-graduation 
  • Must be able to work independently to organize, prioritize and schedule patient visits according to patient availability
  • Excellent written and verbal communication skills in English
  • Excellent documentation skills and attention to detail
  • Excellent time management skills
  • Excellent customer service skills in dealing with patients, health professionals, and industry personnel
  • Must have established home office (including a computer, internet connection, mobile phone)
  • Must have a valid driver’s license and must own an insured car

 

Nurse Nurse - California
Alio Health is currently looking for Nurses to support a clinical trial in several cities in California! Los Alamitos, Northridge, Oceanside and Encinitas!
DETAILS   APPLY

Primary Responsibilities & Duties:

  • The RN/RPN/LPN initiates and coordinates inter-professional team assessments and plans of care including the physical, spiritual and psycho-social needs of patients across the continuum of care. 
  • Delivers care and provides care coordination for an assigned group of patients in an ambulatory and/or inpatient setting. 
  • Plans, organizes and establishes priorities based on individual patient’s needs and scheduled activities and adjusts priorities and activities in response to unanticipated events. 
  • The ability to work independently in an autonomous and self-directed manner within RN/RPN/LPN scope of practice is required
  • Provides teaching and learning experiences for both patient and family. 
  • Coordinates family communication, family meetings, and conferences. 
  • Performs therapeutic measures as prescribed by members of the professional care team and as indicated by the nursing diagnosis. 
  • Maintains appropriate records of observation, nursing care administered and patient’s response. 
  • Communicates regularly with the inter-professional team members throughout the patient care experience. 
  • Acts as the key contact person for new inter-professional team members and an assigned group of patients. 
  • Provides for an environment which is conducive to the safety and well-being of patients, visitors and staff by practicing and promoting accident prevention; by being familiar with emergency procedures and regulations, by using skills, physical facilities, supplies, and equipment safely and appropriately; and by being alert to infection hazards and infection control procedures. 
  • Interprets nursing department and hospital policies to patients, families and visitors. 
  • Adheres to the worker responsibilities as set out in the Occupational Health & Safety Act, hospital safety policies and dept./unit established procedures at all times.
  •  Performs other duties as required


Basic Requirements

  • Certificate of registration from the College of Nurses  
  • Basic Cardiac Life Support (BCLS) Certification
  • CPR certificate, Level C/HCP – renewed within 1 year.
  • Police Check for Vulnerable Sector required.
  • Experience supporting clinical trials 
  • Excellent written and verbal communication skills in English and Spanish
  • Excellent documentation skills and attention to detail
  • Demonstrates knowledge of the nursing process and the ability to apply this process to the practice of nursing. 
  • Demonstrates the ability to work effectively as an active member of the health care team and to function effectively without supervision in emergency situations. 
  • Demonstrates a professional and respectful approach to patients, the public and colleagues. 
  • Must have a valid driver license and must own an insured car
  • Must be willing to travel to Columbus, OH, Atlanta, GA or Houston, TX. 
  • Must be eligible to work in the USA. 
Associate Program Manager APM
The Associate Program Manager (APM) will provide support and coordination for Patient Support Programs (PSPs) and work with the Team Lead, Patient Support Programs and Program Managers to deliver programs to meet defined expectations, deadlines and requests. This is a key supportive role in various tasks including: reporting, research, training development, translation, communication and various other tasks to ensure program delivery. (Remote candidates will be considered)
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Accountabilities

  • Assisting the Team Lead, PSPs and Program Managers in coordinating program activities. 
  • Providing support in answering emails and program inquiries. 
  • Assisting in performing such tasks as quality control checks, report generation, research and training development. 
  • Assisting program management in resolving issues and problems. 
  • Communicating with program management on administrative matters related to the programs. 
  • Assisting in the preparation and coordination of documentation in response to scheduled and unscheduled reports, returns and observations to update management of program progress. 
  • Constantly seeking out and presenting ideas around continuous improvement and optimizing performance across the programs, functionally and technically. 
  • Identifying opportunities to continuously drive efficiencies to increase productivity and progress, increase profitability, and increase program efficiency. 
  • Ordering, inventory management, packaging, picking, shipping and tracking of medical supplies.
  • Processing orders for medical supplies and promotional materials.
  • Collecting necessary data to support reimbursement cases and ensuring that all avenues to obtain public/private reimbursement are explored.
  • Effectively coordinating with clinics, insurers and clients, and creating and escalating case appeals to appropriate sources.
  • Providing patients with initial high-level product information at the time of enrolment.

 

Qualifications:

  • Undergraduate or graduate degree in a Science based program, with relative experience.
  • Nursing designation is an asset.
  • Minimum of 1 year of experience in the Pharmaceutical or Health Care organization industries working with Patient Support Programs.
  • Understanding of research and development processes for Pharmaceutical products and medical devices.
  • Experience in customer service.
  • Experience liaising with clients and various cross functional teams.
  • Proficiency using computerized information systems, internet, Microsoft Office applications, and electronic spreadsheets is required.
  • Excellent communication skills (verbal and written).
  • Self-motivated and proactive.
  • Good team player with initiative to learn and handle multiple assignments independently.
  • Ability to act as a liaison with vendors and other functional team members to meet project goals.
  • Ability to prioritize and manage multiple projects concurrently.
  • Excellent organizational skills and attention to detail.
  • Above average problem-solving skills.
  • Strong interpersonal and customer service skills to promote effective working relationships.
  • Ability to maintain composure and function effectively under pressure.
  • Strives to streamline and improve processes supporting operations and the business.
  • Ability to organize, create and present metrics.
Quality Assurance Manager/Supervisor SQM-0220
Alio Health Services Inc. is looking for a full-time Quality Assurance Manager/Supervisor to join our team! The Quality Assurance Supervisor/Manager will be responsible for the maintenance of the Alio Health’s Quality Management System (QMS) and Quality Documents (QD), including but not limited to Standard Operating Procedures (SOPs), Policies (POL), and Working Procedures (WP). Responsible for ensuring all QDs are kept up to date, collaborates with all company departments to review, revise, and implement QDs, and following-up with QD reviews. Participates in audits designed to ensure compliance with internal procedures, relevant regulatory requirements and guidelines, and industry practices as they relate to Alio Health’s services. Documents and tracks deviations from stated procedures. Responsible for the maintenance of Alio Health’s QD training and participates in training of Alio Health employees in relevant areas. Responsible for providing Drug Safety support to the Drug Safety
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Accountabilities
• Authors Alio Health’s internal Quality Assurance QDs.
• Develops, reviews, and maintains Alio Health QDs.
• Notifies appropriate staff of upcoming and/or pending QD reviews.
• Provides notifications to staff for new or revised QDs.
• Is thoroughly familiar with and follows all applicable Alio Health QDs and client SOPs.
• Assesses compliance with applicable QDs and relevant regulatory requirement.
• Ensures any deviations from these QD are documented.
• Maintains the corporate Learning Management System (LMS), creating courses and associated quizzes.
• Complete Corrective and Preventative Action (CAPA) plans.
• Support other departments for Quality Assurance services as required.
• Contributes to Alio’s continuous improvement efforts and optimizing performance.
• Attends functional group meetings on a regular basis.
• Serves as a resource for other employees.
• Demonstrates good analytical and organization abilities, dedication to quality, and reliability in all work tasks.
• Responds to client needs focusing on client satisfaction, and genuine commitment to teamwork.
• Fulfill other duties as required for the position.

Competencies:
• Self-motivated and proactive.
• Good team player with initiative to learn and handle multiple assignments independently.
• Ability to act as a liaison with vendors and other functional team members to meet project goals.
• Ability to prioritize and manage multiple projects concurrently.
• Excellent organizational skills and attention to detail.
• Above average problem-solving skills.

 

Qualifications:
• Undergraduate or graduate degree in a related field, or related certification from an appropriately accredited institution.
• Minimum of 2 year of experience in the pharmaceutical or health care organization industries working in quality assurance.
• Experience with Good Pharmacovigilance Practice (GVP) and pharmacovigilance reporting.
• Quality Management Systems, ISO 9001:2015 experience preferred.
• Understanding of research and development processes for pharmaceutical products and medical devices.
• Experience in customer service.
• Proficiency using computerized information systems, internet, Microsoft Office applications, and electronic spreadsheets is required.
• Excellent communication skills and the ability to function well in a team-oriented environment.
• Excellent English and French communication skills (verbal and written).

 

 

Resumes are retained for a period of six (6) months. Should you wish that ALIO Health not retain your application, please specify in your cover letter.

ALIO Health is an equal opportunity employer. While we appreciate all applications received, only those considered for an interview will be acknowledged. No telephone calls, please.