What our clients are saying

Since Alio Health was launched we have received nothing but accolades for our innovative solutions and service in delivering Patient Support Programs.

Exceeded all the expectations

"I [Pharma Client PSP Manager] had a meeting today with the medical representatives and they reported extremely positive feedback from the physicians.

  • Physicians were impressed by how fast it takes to assign a nurse to the patient. They reported that it takes less than half a day, so we are exceeding their expectation
  • Physicians reported that the CCs [Care Coordinators] were super informative, polite and helpful on all the program related matters

I have to admit that I had doubts when I first conceptualized this program. I was worried about negatively affecting [Pharma Co]’s image, but with Alio’s project design and the great team work, we exceeded all the expectations."

The BEST Company that provides the BEST services

"Thank you for your follow up. I have nothing that I would like to change as it has been the most positive experience I ever had working with your agency and with Cathy [Alio nurse]. We are in contact via e-mail with Cathy all the time so we are always connected and on the same page about our plans for our patients. I expect an average of 2 or more new patients monthly and I can guarantee you that every referral I get is going to your agency exclusively since I have stopped using the other companies. I can only say CONGRATULATIONS for being the BEST Company that provides the BEST services and to Cathy because all the patients are very pleased with her outstanding care. I love the HOME™ Portal! It provides me with a fantastic, fast and user friendly way to make new referrals and to keep tract of the patient’s status."

Happy with your nurses’ work

"I am very pleased with how the work is going on and quite pleased to see the HOME™ calendar being full with visits, not to mention that I am quite happy with your nurses’ work and I am really appreciative of the follow ups"

HUGE thank you!

"I just wanted to say a HUGE thank you! The husband said the appointment went amazing and he was very impressed. He would love to have this service again and was so grateful this was an option. Patient is due again Oct 15th. Is it possible to do another in home infusion? If yes can I just book with you again?"

"Great nursing services and very quick response to all my needs"

"Thank you for taking good care of the patients that I have sent you!"

"Thank you so much Tamara, Great service! I really appreciate that."

What our patients are saying

At the conclusion of every visit, the patient is provided with a service feedback form to send in anonymously. The rating scale is a 5-point scale with 5 being exceptional service:

  • 28% of these forms are returned
  • 98.5% of the forms returned rate our nursing service a 4 or more out of 5